Terms of Use

COMPANY NAME: Zhengzhou Xiaoleya Network Technology Co., Ltd.

COMPANY ADDRESS: Room 506, Building B, Lvdu Plaza, No. 76 Zhengbian Road, Guancheng Hui District, Zhengzhou City, Henan Province

Contact Phone Number: +1(929)568-9051

Terms of Use – Dymoro®

Last Updated: September 10, 2026

This website is operated by Zhengzhou Xiaoleya Network Technology Co., Ltd., doing business under the brand Dymoro® (“Dymoro,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of dymoro.com and the products, services, tools, content, and features made available through this website.

By accessing, browsing, or using our website, creating an account, or purchasing products from our store, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with these Terms, please do not use our website or services.

1. Website Use & Data Accuracy

You agree that any information you provide to Dymoro® through our website, checkout, customer support, or other communication channels is accurate, complete, and up to date.

You are responsible for maintaining accurate personal information, including:

  • Name
  • Email address
  • Shipping address
  • Billing information
  • Contact details

Accurate information helps ensure that orders can be processed and delivered correctly.

You must not intentionally provide false, misleading, fraudulent, or unauthorized information when using our website or placing an order.

2. Privacy Policy

Your personal information is collected, used, disclosed, retained, and protected as described in our Privacy Policy.

Our Privacy Policy identifies Zhengzhou Xiaoleya Network Technology Co., Ltd. as the business operator responsible for the Dymoro® online store and explains how personal information may be processed.

We may process personal information for purposes including:

  • Processing and fulfilling orders
  • Providing customer support
  • Improving our website and services
  • Communicating about purchases
  • Preventing fraudulent transactions
  • Maintaining website security
  • Providing marketing communications where you have opted in or where otherwise permitted by applicable law

Your use of the website constitutes acknowledgment of the Privacy Policy, but does not replace any separate consent that applicable law requires us to obtain.

Where separate consent is legally required for marketing, cookies, targeted advertising, or other processing activities, such consent will be handled separately.

3. License and Website Access

All content available on the Dymoro® website, including but not limited to:

  • Product images
  • Brand logos
  • Product names
  • Product descriptions
  • Graphics
  • Website design
  • Product information
  • Videos
  • Digital content

is owned by, licensed to, or otherwise lawfully used by Dymoro® or Zhengzhou Xiaoleya Network Technology Co., Ltd., and may be protected by applicable copyright, trademark, and intellectual property laws.

Dymoro® grants you a limited, non-exclusive, non-transferable, revocable license to access and use this website for personal, non-commercial purposes.

You may not:

  • Copy or reproduce website content for commercial purposes without authorization
  • Modify, distribute, publish, or sell website materials without authorization
  • Use Dymoro® branding or product images without authorization
  • Attempt to interfere with website functionality or security
  • Introduce malicious software or harmful code
  • Use automated tools to scrape or collect website data without permission
  • Impersonate another person or provide false information
  • Use the website in violation of applicable law

4. Product Information

Dymoro® offers automotive accessories and vehicle convenience products, which may include:

  • Car cleaning tools
  • Handheld car vacuums
  • Windshield cleaning accessories
  • Automotive detailing brushes
  • Seat gap organizers
  • Backseat organizers
  • Trunk organizers
  • Car seat cushions
  • Car neck pillows
  • Phone mounts
  • Portable tire inflators
  • Emergency flashlights
  • Vehicle emergency tools
  • Other automotive accessories

We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, materials, specifications, and compatibility information are accurate.

However, slight variations may occur due to:

  • Screen display settings
  • Lighting conditions
  • Photography
  • Manufacturing tolerances
  • Measurement methods
  • Product improvements or updates

Customers should carefully review product dimensions, specifications, compatibility requirements, installation instructions, warnings, and intended uses before purchasing.

Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable consumer protection law, including rights relating to products that are defective, damaged, misdescribed, or otherwise non-conforming.

5. Orders and Payments

When you place an order through Dymoro®, you agree to provide accurate purchase, billing, shipping, and payment information.

Dymoro® reserves the right, where reasonably necessary and permitted by law, to:

  • Accept or decline an order
  • Cancel an order due to inventory issues
  • Correct pricing or product information errors
  • Cancel transactions suspected of fraud
  • Request additional verification before processing an order
  • Limit quantities where reasonably necessary

Payment must be successfully authorized before order processing begins.

Payments may be processed through third-party payment providers using available secure payment methods.

Placing an order does not necessarily mean that the order has been finally accepted until it has been confirmed or processed by us, subject to applicable law.

Where we cancel an order after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.

6. Product Use, Installation & Vehicle Compatibility

Dymoro® products should only be used for their intended purposes and in accordance with any instructions, warnings, or recommendations provided with the product.

Customers are responsible for checking that a product is suitable for their vehicle before use.

Depending on the product, this may include:

  • Confirming vehicle or seat compatibility
  • Checking air vent compatibility before installing phone mounts
  • Securing organizers before driving
  • Following recommended tire pressure specifications
  • Using portable inflators only within their stated pressure limits
  • Installing cushions and neck pillows without interfering with vehicle safety systems
  • Keeping accessories clear of airbags, pedals, steering controls, seat belts, and other safety equipment
  • Following cleaning and maintenance instructions
  • Inspecting products regularly for wear or damage

Do not use any automotive accessory in a way that interferes with safe vehicle operation, driver visibility, vehicle controls, or installed safety systems.

Dymoro® is not responsible for damage resulting from improper installation, misuse, unauthorized modification, incompatible vehicle use, or failure to follow product instructions, except where such liability cannot lawfully be excluded or restricted.

7. Automotive Safety Products

Certain Dymoro® products may be designed for emergency or roadside situations, including:

  • Emergency flashlights
  • Window-breaking tools
  • Seatbelt cutters
  • Tire inflators
  • Roadside safety accessories

These products are intended to provide additional convenience or assistance and are not substitutes for professional emergency services, proper vehicle maintenance, or safe driving practices.

For emergency escape tools, customers should:

  • Store the product within easy reach
  • Familiarize themselves with its operation before an emergency
  • Verify the type of automotive glass installed in their vehicle
  • Understand that some laminated vehicle windows may not break using conventional emergency window breakers

Always contact emergency services when appropriate.

No product description or information on this website should be interpreted as a guarantee that a product will be suitable for every emergency situation or vehicle configuration.

8. Customer Submitted Content

If you submit reviews, comments, photographs, videos, feedback, or other content through our website, you grant Dymoro® a non-exclusive right to use, reproduce, display, and share that content for legitimate business and promotional purposes, subject to applicable law and any rights you retain in that content.

You confirm that any content you submit:

  • Is accurate to the best of your knowledge
  • Does not violate third-party rights
  • Does not contain unlawful material
  • Does not contain malicious software
  • Is not misleading, abusive, fraudulent, or inappropriate
  • Does not violate applicable law

Dymoro® reserves the right to remove submitted content that violates these Terms, applicable law, or our website policies.

Nothing in this section authorizes us to use personal information contrary to our Privacy Policy or applicable privacy law.

9. Third-Party Links and Services

Our website may contain links to third-party websites, payment providers, shipping carriers, tracking services, social media platforms, or other external services.

Dymoro® does not control and is not responsible for:

  • Third-party website content
  • External products or services
  • Third-party privacy practices
  • External website availability
  • Transactions completed outside the Dymoro® website
  • Third-party terms or policies

Accessing third-party websites is subject to the terms, privacy policies, and practices of those third parties.

The presence of a third-party link does not necessarily constitute an endorsement of that third party.

10. Website Disclaimer

Dymoro® provides this website and its content on an “as available” basis.

While we make reasonable efforts to provide reliable access and accurate information, we do not guarantee that:

  • Website access will always be uninterrupted
  • Every website feature will always be available
  • All information will be completely free from errors
  • Technical problems will never occur
  • Website access will always be free from security risks beyond our reasonable control

We may temporarily suspend, modify, update, or restrict website services for maintenance, security, technical, operational, or legal reasons.

Nothing in this section excludes any warranty, guarantee, or consumer right that cannot lawfully be excluded.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential damages resulting from matters such as:

  • Website use or inability to access the website
  • Product misuse
  • Improper installation
  • Incompatible vehicle use
  • Failure to follow safety instructions
  • Third-party shipping delays
  • Website interruptions
  • Technical problems
  • Unauthorized access beyond our reasonable control

Customers are responsible for reviewing product suitability, compatibility, dimensions, materials, specifications, instructions, warnings, and intended use before purchasing or using a product.

Nothing in these Terms excludes, restricts, or limits:

  • Mandatory consumer rights
  • Liability that cannot legally be excluded
  • Remedies that cannot legally be restricted
  • Rights relating to defective or non-conforming products where applicable law provides otherwise

Any limitation in these Terms applies only to the maximum extent permitted by applicable law.

12. Intellectual Property Rights

The Dymoro® name, logo, product names, website graphics, photographs, text, product designs, visual materials, and other proprietary content may be protected by trademark, copyright, and other intellectual property laws.

Unless expressly authorized in writing, you may not:

  • Use the Dymoro® name or logo commercially
  • Reproduce our product photography for commercial purposes
  • Republish our product descriptions without authorization
  • Create unauthorized derivative commercial content using our materials
  • Misrepresent yourself as affiliated with Dymoro®
  • Remove copyright, trademark, or proprietary notices from our content

Unauthorized use of Dymoro® intellectual property is prohibited.

Third-party trademarks or other intellectual property appearing on the website remain the property of their respective owners.

13. Force Majeure

To the extent permitted by applicable law, Dymoro® will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • Transportation interruptions
  • Carrier delays
  • Customs delays
  • Government restrictions
  • Labor disputes
  • Supply chain disruptions
  • Power or telecommunications failures
  • Public health emergencies
  • Other unforeseen events outside our reasonable control

Where reasonably possible, we will make reasonable efforts to minimize disruption to customers.

Nothing in this section limits any mandatory rights you may have under applicable law.

14. Shipping and Risk of Loss

Products purchased through Dymoro® may be shipped using third-party carriers, logistics providers, and fulfillment partners.

Shipping times displayed on our website are estimates and may vary depending on destination, carrier operations, customs processing, weather conditions, fulfillment location, and other factors.

Shipping fees, delivery estimates, tracking information, customs information, and other shipping terms are further described in our Shipping Policy.

Risk of loss and responsibility for shipped goods will be determined according to applicable law and the relevant shipping terms.

Customers should contact Dymoro® Customer Support if an order is lost, damaged, delayed, or otherwise affected during delivery.

Nothing in this section transfers risk to a consumer earlier than permitted by applicable consumer protection law.

15. Prohibited Uses

You may not use the Dymoro® website:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To submit false or misleading information
  • To transmit viruses or malicious code
  • To collect personal information about others without authorization
  • To interfere with website security
  • To conduct fraudulent transactions
  • To abuse promotional offers or discount codes
  • To attempt unauthorized access to our systems
  • To impersonate another person or entity
  • To interfere with another user's lawful use of the website

We reserve the right to restrict or terminate access to the website where these Terms are materially violated, subject to applicable law.

16. Governing Law and Dispute Resolution

If a dispute arises regarding these Terms, your order, a product, or your use of the Dymoro® website or Services, we encourage you to contact our customer support team first.

Both parties should make reasonable efforts to resolve disputes through good-faith communication before pursuing further remedies.

These Terms and any dispute arising out of or relating to these Terms or your use of the Services will be governed by the applicable laws designated for the contractual relationship between you and Zhengzhou Xiaoleya Network Technology Co., Ltd., without prejudice to any mandatory consumer protection rights that apply to you under the laws of your place of residence.

Any dispute that cannot be resolved through good-faith communication will be handled through the court, tribunal, arbitration process, or other dispute resolution mechanism having jurisdiction under the applicable law governing the relevant contractual relationship.

Nothing in these Terms limits any rights or remedies that cannot lawfully be excluded or restricted under applicable consumer protection law.

Nothing in this section prevents a consumer from relying on any mandatory jurisdiction, venue, dispute-resolution right, or legal remedy available under the laws that apply to that consumer.

The specific governing law, forum, or dispute-resolution mechanism may be further specified where required based on the applicable contractual relationship and legal requirements.

17. Changes to These Terms

Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd. may update or modify these Terms of Use when reasonably necessary to reflect changes in:

  • Our business
  • Website functionality
  • Products or services
  • Operational practices
  • Applicable laws or regulations
  • Security requirements

Updated versions will be posted on this page together with an updated revision date where appropriate.

Revised Terms will apply from their stated effective date, subject to applicable law.

Your continued use of the website after revised Terms become effective may constitute acceptance of those updated Terms where permitted by applicable law.

However, updates to these Terms do not override any separate consent, notice, contractual agreement, or consumer right that applicable law requires.

We recommend reviewing this page periodically for changes.

18. Contact Us

If you have questions regarding these Terms of Use, your order, a product, a payment, shipping, returns, or the Dymoro® website, please contact us using the information below.

Business Information

Dymoro® is owned and operated by Zhengzhou Xiaoleya Network Technology Co., Ltd.

Company: Zhengzhou Xiaoleya Network Technology Co., Ltd.

Brand: Dymoro®

Address:
Room 506, Building B, Lvdu Plaza
No. 76 Zhengbian Road
Guancheng Hui District
Zhengzhou City, Henan Province
450000, China

Email: service@dymoro.com

Phone: +1 (929) 568-9051

Customer Service Hours:
Monday–Friday, 9:00 AM–6:00 PM U.S. Pacific Time (PT)

Pacific Time observes daylight saving time where applicable.

Dymoro®

Owned and operated by Zhengzhou Xiaoleya Network Technology Co., Ltd.

Smart Automotive Accessories for Every Drive.