Privacy Policy
COMPANY NAME: Zhengzhou Xiaoleya Network Technology Co., Ltd.
COMPANY ADDRESS: Room 506, Building B, Lvdu Plaza, No. 76 Zhengbian Road, Guancheng Hui District, Zhengzhou City, Henan Province
Contact Phone Number: +1(929)568-9051
Privacy Policy – Dymoro®
Last Updated: September 10, 2026
At Dymoro®, we are committed to maintaining the trust and confidence of our visitors and customers. This Privacy Policy explains how we collect, use, protect, disclose, and otherwise process personal information when you visit our website, browse our automotive accessories, create an account, communicate with us, or make a purchase from our online store.
Dymoro® offers practical automotive accessories designed to make everyday driving more organized, comfortable, convenient, and prepared.
Business Operator and Data Controller
Dymoro® is operated by Zhengzhou Xiaoleya Network Technology Co., Ltd.
For purposes of this Privacy Policy, Zhengzhou Xiaoleya Network Technology Co., Ltd. is the business operator responsible for the Dymoro® online store and is responsible for the collection, use, disclosure, storage, protection, and other processing of personal information as described in this Privacy Policy.
Company: Zhengzhou Xiaoleya Network Technology Co., Ltd.
Address: Room 506, Building B, Lvdu Plaza, No. 76 Zhengbian Road, Guancheng Hui District, Zhengzhou City, Henan Province, 450000, China
Email: service@dymoro.com
References in this Privacy Policy to “Dymoro®,” “Dymoro,” “we,” “us,” or “our” refer to Zhengzhou Xiaoleya Network Technology Co., Ltd., operating the Dymoro® online store, unless the context otherwise requires.
1. Information We Collect
We collect information necessary to provide a smooth shopping experience, securely process orders, provide customer service, maintain and secure our website, and improve our products and services.
Information You Provide
When you:
- Place an order
- Create a customer account
- Subscribe to emails
- Contact customer support
- Submit a review or other feedback
we may collect information such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order information
- Account information
- Customer service communications
- Payment-related information
Payment information is processed securely through authorized third-party payment providers.
Dymoro® generally does not directly store complete credit or debit card numbers.
Information Collected Automatically
When you browse the Dymoro® website, we may automatically receive certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Approximate location
- Time zone
- Pages and products viewed
- Shopping activity
- Referring website
- Cookie identifiers
- Interaction data collected through cookies and similar technologies
2. How We Use Your Information
We may use the information we collect for the following purposes.
Order Fulfillment
We may use personal information to:
- Process payments
- Confirm purchases
- Prepare and fulfill orders
- Arrange shipping and delivery
- Provide tracking information
- Manage returns and refunds
Customer Experience
We may use personal information to:
- Personalize your shopping experience
- Remember customer preferences
- Improve website functionality
- Improve our automotive accessory offerings
- Understand how customers interact with our store
- Improve product selection and customer service
Communication
We may use personal information to:
- Respond to customer inquiries
- Send order confirmations
- Provide shipping updates
- Send service-related notices
- Send promotional emails where you have opted in or where otherwise permitted by applicable law
Providing a phone number or email address during checkout for order-related purposes does not, by itself, constitute consent to receive marketing communications where separate consent is required by applicable law.
Security & Fraud Prevention
We may use personal information to:
- Detect suspicious activity
- Prevent unauthorized transactions
- Protect customer accounts
- Reduce fraud and abuse
- Maintain website security
Legal and Business Purposes
We may also use information when reasonably necessary to comply with legal obligations, enforce our policies, resolve disputes, respond to lawful requests, protect our rights or the rights of others, or protect our legitimate business interests.
3. Data Protection & Security
Protecting customer information is important to Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, destruction, or disclosure.
Secure Transmission
Our website may use SSL/TLS encryption to help protect sensitive information transmitted during checkout and account activity.
Access Control
Personal information is accessible only to authorized personnel and service providers who need the information to perform legitimate business functions.
Payment Information
Payment card information is generally processed directly by secure third-party payment providers.
Dymoro® does not ordinarily store complete credit or debit card numbers on our own servers after a transaction is completed.
Please note that no internet transmission or electronic storage system can be guaranteed to be completely secure.
4. Third-Party Disclosure
Dymoro® does not sell customer personal information for money.
However, we may disclose or make certain information available to trusted third parties that help us operate our online store, fulfill orders, process payments, provide customer service, analyze website performance, prevent fraud, conduct advertising activities, or otherwise provide services to customers.
These third parties may include:
- E-commerce platform providers
- Payment processors
- Shipping carriers
- Fulfillment partners
- Customer service providers
- Analytics providers
- Fraud prevention providers
- Advertising and marketing partners
- Website hosting and technology providers
- Professional advisers where reasonably necessary
- Government authorities or other parties where disclosure is required by applicable law
These third parties may process information according to their own privacy policies, contractual obligations, and applicable legal requirements.
We seek to disclose only the information reasonably necessary for the relevant service or business purpose.
5. Advertising & Marketing Partners
Dymoro® may use third-party advertising and analytics services to understand website performance, measure advertising effectiveness, understand customer interactions, and provide more relevant advertisements.
These partners may use cookies, pixels, device identifiers, or similar technologies to collect information about your interaction with our website.
Our advertising and analytics partners may include services such as:
- Meta, including Facebook and Instagram
- Other advertising, analytics, attribution, or marketing platforms actually used by Dymoro®
Depending on your location and applicable law, certain disclosures of information for advertising purposes may be considered “sharing,” “sale,” or “targeted advertising.”
Where required by applicable law, eligible customers may have the right to opt out of these activities.
We do not interpret the submission of contact information solely for order fulfillment, shipping notifications, account administration, or customer service as consent to marketing where separate consent is legally required.
6. Cookies Policy
Dymoro® uses cookies and similar technologies to operate the website, remember customer preferences, understand website performance, improve our services, maintain security, and support advertising or analytics where applicable.
Cookies are small files stored on your device that allow websites to recognize your browser and remember certain information.
We may use the following types of cookies.
Strictly Necessary Cookies
These cookies support important website functions such as:
- Shopping cart functionality
- Checkout
- Account login
- Fraud prevention
- Website security
- Session management
- Payment-related functionality
These cookies may be necessary for the website to function properly.
Analytics & Performance Cookies
These cookies may help us:
- Understand how visitors use the website
- Measure website traffic
- Identify popular automotive products
- Analyze website performance
- Identify technical issues
- Improve customer experience
Marketing Cookies
Marketing cookies may be used by Dymoro® and advertising partners to:
- Measure advertising effectiveness
- Understand customer interests
- Attribute visits or purchases to advertising campaigns
- Display more relevant advertisements
- Limit repeated advertisements
- Measure interactions with marketing content
Managing Cookies
Depending on your location and the functionality available on our website, you may be able to manage cookies through browser settings, a cookie consent banner, privacy preference controls, or other cookie management options provided by Dymoro®.
Where required by applicable law, non-essential cookies and similar technologies will be handled in accordance with applicable consent and opt-out requirements.
You may also manage or disable certain cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.
7. Third-Party Links
The Dymoro® website may contain links to third-party websites, platforms, payment providers, shipping carriers, social media services, or other external services.
These third parties operate independently and may have their own privacy policies and terms.
Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd. are not responsible for the privacy practices, security practices, content, products, or services of third-party websites that we do not control.
We recommend reviewing the privacy policy of any external website before providing personal information.
8. U.S. State Privacy Rights
Depending on your state of residence and whether applicable legal thresholds and requirements are met, you may have additional rights regarding your personal information.
These rights may include:
- The right to know or access personal information
- The right to request correction of inaccurate personal information
- The right to request deletion of certain personal information
- The right to obtain certain personal information in a portable format
- The right to opt out of targeted advertising
- The right to opt out of certain sales or sharing of personal information
- The right to limit certain uses or disclosures of sensitive personal information where applicable
- The right to appeal certain decisions regarding privacy requests where applicable
- The right not to be unlawfully discriminated against for exercising applicable privacy rights
To exercise an applicable privacy right, please contact us at:
Email: service@dymoro.com
You may also use privacy preference mechanisms made available through the Dymoro® website where applicable.
We may need to verify your identity before completing certain requests.
We will use information submitted in connection with a privacy request only as reasonably necessary to verify and process the request, prevent fraud, maintain appropriate records, or comply with applicable law.
9. California Privacy Information
California residents may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, where those laws apply to our processing activities.
Where applicable, California residents may request information about the categories or specific pieces of personal information Dymoro® collects, uses, discloses, sells, or shares.
Eligible California residents may also have the right to:
- Request access to personal information
- Request correction of inaccurate personal information
- Request deletion of certain personal information
- Opt out of certain sales or sharing of personal information
- Limit certain uses or disclosures of sensitive personal information, where applicable
- Receive information about categories of personal information collected and disclosed
- Exercise applicable privacy rights without unlawful discrimination
Requests may be submitted by contacting:
Zhengzhou Xiaoleya Network Technology Co., Ltd.
Email: service@dymoro.com
Where applicable, you may also submit an opt-out request through privacy preference tools provided on our website or through a qualifying Global Privacy Control signal.
10. Global Privacy Control
Where required by applicable law and where technically applicable, Dymoro® recognizes qualifying Global Privacy Control (GPC) preference signals.
A valid GPC signal may be treated as a request to opt out of activities that may qualify under applicable law as:
- Sale of personal information
- Sharing of personal information
- Targeted advertising
The preference generally applies to the browser and device from which the qualifying signal is received.
Where applicable law requires a broader application of the preference and we can reasonably identify the relevant consumer account, we will process the preference as required by applicable law.
11. Do Not Track Signals
Some browsers allow users to send a Do Not Track (DNT) signal.
Because there is currently no universally accepted industry standard for responding to DNT signals, our response may vary depending on applicable law, technical capabilities, and industry practices.
Where legally required, Dymoro® will honor applicable legally recognized privacy preference signals.
12. Children's Privacy
Dymoro® is intended for general adult consumers and is not directed to children.
We do not knowingly collect personal information from children under the age of 13 in violation of applicable law.
If you believe that a child has provided personal information to Dymoro® without appropriate authorization, please contact us at:
We will review the request and take appropriate action, including deleting information where required by applicable law.
13. Data Retention
Dymoro® retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Information may be retained as necessary to:
- Process transactions
- Maintain order and transaction records
- Provide customer support
- Process returns and refunds
- Maintain customer accounts
- Prevent fraud
- Maintain security
- Resolve disputes
- Enforce agreements
- Meet accounting, tax, and financial recordkeeping obligations
- Comply with applicable law
Retention periods may vary depending on the type of information, the purpose for which the information was collected, the existence of an ongoing customer relationship, contractual obligations, dispute-resolution requirements, security requirements, and applicable legal requirements.
When personal information is no longer reasonably necessary for the purposes for which it was collected and no legal or legitimate business reason requires continued retention, we may delete, anonymize, or otherwise dispose of the information in accordance with our data retention practices.
14. Data Breach Notifications
Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd. maintain reasonable procedures designed to protect customer information.
If a security incident involving personal information occurs, we will investigate the incident and take reasonable steps to contain, address, and remediate the incident where appropriate.
Where required by applicable law, we will provide notifications to affected individuals, regulatory authorities, or other appropriate parties.
Notification timing, content, and procedures will follow applicable legal requirements.
15. Marketing Emails & CAN-SPAM Compliance
Dymoro® may collect email addresses to:
- Process orders
- Provide order updates
- Send shipping notifications
- Provide account-related communications
- Respond to customer service requests
- Process returns or refunds
- Provide other transactional or service-related communications
Providing an email address for an order or other transactional purpose does not automatically enroll you in marketing communications where separate consent is required.
If you separately subscribe to marketing communications, or where marketing communications are otherwise permitted by applicable law, we may send information regarding:
- New automotive accessories
- Car organization products
- Car cleaning accessories
- Driving comfort products
- Vehicle safety and emergency products
- Special offers
- Discounts
- Seasonal promotions
- Store updates
For promotional communications:
- We do not intentionally use false or misleading sender information
- Marketing messages will identify the sender as required by applicable law
- Marketing emails will include an unsubscribe option where required
- Customers may unsubscribe from promotional emails at any time
- Valid unsubscribe requests will be processed in accordance with applicable law
Unsubscribing from marketing emails does not prevent Dymoro® from sending necessary transactional or service communications regarding orders, shipping, returns, refunds, security, account activity, or other non-marketing matters.
16. Shopify
The Dymoro® online store may be operated using Shopify, which provides e-commerce technology and related services that allow us to operate our online store and sell products online.
Shopify may process certain customer information necessary to:
- Operate checkout
- Process transactions
- Maintain customer accounts
- Support shopping cart functionality
- Support website functionality
- Maintain platform security
- Prevent fraud
Information processed through Shopify may be subject to Shopify's own privacy practices and applicable contractual arrangements between Shopify and Zhengzhou Xiaoleya Network Technology Co., Ltd.
Shopify may also process information in locations outside the jurisdiction in which you reside.
Customers should review Shopify's applicable privacy documentation for additional information regarding Shopify's own processing practices.
17. International Data Processing
Dymoro® is operated by Zhengzhou Xiaoleya Network Technology Co., Ltd., located in China, and some of our service providers may operate in China, the United States, or other countries outside your state, province, territory, or country of residence.
As a result, personal information may be transferred to, stored in, accessed from, or processed in jurisdictions other than the jurisdiction in which you reside.
Those jurisdictions may have privacy and data protection laws that differ from the laws in your jurisdiction.
Where required by applicable law, we take reasonable steps designed to ensure that international transfers or processing of personal information are handled with appropriate safeguards.
18. Changes to This Privacy Policy
Dymoro® and Zhengzhou Xiaoleya Network Technology Co., Ltd. may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Products and services
- Website functionality
- Technology
- Service providers
- Advertising practices
- Privacy practices
- Legal or regulatory requirements
Any updated version will be posted on this page.
Where required by applicable law, we may provide additional notice of material changes or obtain additional consent before applying certain material changes to personal information previously collected.
Updates to this Privacy Policy do not override any separate consent that applicable law requires us to obtain.
We encourage customers to review this Privacy Policy periodically.
19. Contact Us
If you have questions about this Privacy Policy, the personal information we process, our privacy practices, or your applicable privacy rights, you may contact the company responsible for the Dymoro® online store at:
Business Operator and Data Controller:
Zhengzhou Xiaoleya Network Technology Co., Ltd.
Brand: Dymoro®
Address:
Room 506, Building B, Lvdu Plaza
No. 76 Zhengbian Road
Guancheng Hui District
Zhengzhou City, Henan Province
450000, China
Email: service@dymoro.com
When submitting a privacy request, please provide sufficient information for us to understand and process your request. We may request additional information when reasonably necessary to verify your identity or authority to make the request.
Dymoro®
Operated by Zhengzhou Xiaoleya Network Technology Co., Ltd.
Smart Automotive Accessories for Every Drive.