Contact Us

COMPANY NAME: Zhengzhou Xiaoleya Network Technology Co., Ltd.

COMPANY ADDRESS: Room 506, Building B, Lvdu Plaza, No. 76 Zhengbian Road, Guancheng Hui District, Zhengzhou City, Henan Province

Contact Phone Number: +1(929)568-9051

Contact Us – Dymoro®

Last Updated: September 10, 2026

If you have any questions about your order, our products, shipping, returns, refunds, product use, or other matters related to your purchase, please contact the Dymoro® Customer Support Team using the information below.

We are committed to providing clear, timely, and reliable assistance throughout your shopping experience.

For questions regarding:

  • Products and compatibility
  • Orders and payments
  • Shipping and order tracking
  • Returns and refunds
  • Damaged, defective, or missing items
  • Product installation or use
  • Order changes or delivery concerns
  • General customer service inquiries

please contact us using the following information.

Company Information

Company: Zhengzhou Xiaoleya Network Technology Co., Ltd.

Brand: Dymoro®

Email: service@dymoro.com

Phone: +1 (929) 568-9051

Address:
Room 506, Building B, Lvdu Plaza
No. 76 Zhengbian Road
Guancheng Hui District
Zhengzhou City, Henan Province
450000, China

Customer Service Hours

Monday–Friday, 9:00 AM–6:00 PM U.S. Pacific Time (PT)

Pacific Time observes daylight saving time where applicable.

Messages received outside our normal customer service hours will be reviewed during the next available business period.

Order Support

When contacting us regarding an existing order, please include your order number and the email address used to place the order whenever possible. This helps us locate your order and respond more efficiently.

For shipping or delivery inquiries, you may also include your tracking number if one has already been provided.

Returns & Refunds

If you need assistance with a return, refund, damaged item, defective product, or missing item, please contact us before sending any product back.

Return instructions and the applicable return address will be provided in accordance with our Return Policy.

Please do not send returns to an address unless you have confirmed the appropriate return instructions with us.

Product Support

For questions regarding product compatibility, installation, operation, or general use, please provide the product name and a brief description of your question or issue.

Where helpful, you may also provide relevant photos or other information so that our customer support team can better understand your request.

Our Commitment

At Dymoro®, we are committed to offering practical, reliable, and thoughtfully designed automotive accessories that help make everyday driving more comfortable, organized, convenient, and prepared.

We aim to provide customers with clear product information, reliable order support, and a straightforward shopping experience from purchase through delivery and after-sales service.


Dymoro®

Operated by Zhengzhou Xiaoleya Network Technology Co., Ltd.

Email: service@dymoro.com
Phone: +1 (929) 568-9051

Dymoro® — Drive Smarter. Travel Better. Be Ready.